Shipping policy
Thank you for shopping with Starlett Hair! We are committed to providing top-quality wigs, bundles. To ensure a smooth shopping experience, please review our store policies before making a purchase.
Order Processing
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Processing Time: Orders are processed within 2–5 business days (excluding weekends and holidays).
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Order Confirmation: You will receive a confirmation email once your order has been placed. A second email with tracking information will be sent once your order has shipped.
Shipping & Delivery
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Shipping Carriers: We use trusted carriers such as USPS, UPS, or FedEx.
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Shipping Time: Domestic shipping typically takes 3–7 business days. International shipping times may vary.
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Signature Requirement: High-value orders may require a signature upon delivery.
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Lost or Delayed Packages: We are not responsible for delays caused by carriers. If your package is lost or delayed, please contact the carrier directly.
Quality Assurance
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All hair is thoroughly inspected before shipping.
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Hair may be dyed or styled, but we are not responsible for damage caused by improper treatment.
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Slight variations in color and curl pattern are normal due to the nature of 100% virgin human hair.