FAQ

1. What type of hair do you sell?

We offer 100% virgin human hair that is unprocessed and ethically sourced. Our Bundles and Wigs come in various textures like straight, body wave, deep wave, and curly.

2. How long does the hair last?

With proper care, our hair can last 3 to 4 years or more. We recommend co-washing regularly and minimizing heat styling to extend longevity.

3. Can I dye or bleach the hair?

Yes, since it’s 100% virgin human hair, it can be colored or bleached. We recommend having a professional stylist handle any chemical processing.

4. How do I care for my hair extensions/wig?

Use sulfate-free shampoo and conditioner, avoid excessive heat, and store your wig/extensions on a mannequin or hanger when not in use. A satin bonnet or scarf helps preserve styles overnight.

5. How long does shipping take?

Orders are typically processed within 3-7 business days. Standard shipping takes 3–5 business days. Express shipping options are available at checkout.

6. Do you offer refunds or exchanges?

Due to hygiene concerns, we do not offer refunds on used hair. Unopened products in original packaging may be eligible for return or exchange within 30 days. Please check our full return policy.